Austin Coders

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Legal

Contents

1. Services

Phase 01

In Brief

Every engagement is governed by a project-specific agreement so scope, delivery, and responsibilities stay explicit.

Austin Coders provides web development, mobile app development, AI integration, and related digital services. The scope, timeline, and deliverables for each project are defined in individual agreements.

2. Intellectual Property

Phase 02

In Brief

We define deliverables, constraints, and working assumptions early so execution stays aligned with the actual business goal.

Upon full payment, clients receive ownership of custom code and designs created specifically for their project. We retain the right to use generic components.

3. Payment Terms

Phase 03

Payment terms, including milestones and amounts, are outlined in individual project agreements. Late payments may result in paused work until settled.

CopyrightSource CodeAssetsLicense

4. Limitation of Liability

Phase 04

In Brief

Misuse, abuse, or unlawful activity can immediately suspend access in order to protect our systems and team.

Austin Coders shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or deliverables.

5. Termination

Phase 05

In Brief

If priorities change, we rely on written notice, completed-work accounting, and a professional exit process.

Either party may terminate a project agreement with written notice. The client is responsible for payment of all work completed up to the termination date.

7. Acceptable Use Policy

Phase 07

In Brief

Use our services lawfully and respectfully. Abuse, unauthorized access, or illegal activity leads to immediate suspension.

You agree not to use Austin Coders services or portals to: upload malicious code, spam, or illegal content; attempt unauthorized access to any system or account; impersonate another person or entity; interfere with the operation of our platform; scrape, crawl, or automate access beyond documented APIs; or violate any applicable local, national, or international law. Violation of this policy may result in immediate account suspension without prior notice.

8. Portal-Specific Terms

Phase 08

In Brief

Each portal has specific rules: customer files are backed up, admin actions are audited.

Customer Portal: Project files uploaded remain your property. We maintain backups for 30 days after project completion. Admin Portal: Access is restricted to authorized Austin Coders team members. Admin actions are logged for audit and security purposes.

9. Payment & Subscription

Phase 09

Project payments follow milestone schedules defined in individual agreements. We accept payments via Razorpay (for Indian clients) and Stripe (for international clients). All prices are quoted exclusive of applicable taxes unless stated otherwise. Recurring subscription fees for portal access, if applicable, are billed monthly in advance. Refunds are assessed on a case-by-case basis for work not yet delivered. Chargebacks initiated without prior written communication may result in account suspension.

RazorpayStripeMilestonesRefunds

10. Uptime & Service Level

Phase 10

In Brief

We target 99.9% uptime with 48-hour maintenance notices. Third-party outages are excluded from our SLA.

We target 99.9% uptime for portal services, measured monthly. Scheduled maintenance windows are communicated at least 48 hours in advance via email or portal notification. We are not liable for downtime caused by third-party service providers (Vercel, Supabase, payment gateways), force majeure events, or client-side infrastructure issues. Service credits are not offered for downtime unless explicitly included in a custom enterprise agreement.

11. Dispute Resolution

Phase 11

In Brief

Disputes start with 30 days of negotiation, then arbitration under Indian law in Uttarakhand.

Any dispute arising from or relating to these Terms shall first be addressed through good-faith negotiation between the parties for a period of 30 days. If unresolved, disputes shall be submitted to binding arbitration under the Indian Arbitration and Conciliation Act, 1996. The seat of arbitration shall be Roorkee, Uttarakhand, India. The language of arbitration shall be English. These Terms are governed by and construed in accordance with the laws of India.

12. Indemnification & Account Suspension

Phase 12

In Brief

You indemnify us against misuse claims. Accounts violating terms may be suspended with a 14-day cure period.

You agree to indemnify and hold harmless Austin Coders from any claims, damages, or expenses arising from your use of our services, your violation of these Terms, or your infringement of any third-party rights. We reserve the right to suspend or terminate any account that violates these Terms, engages in fraudulent activity, or poses a security threat to our infrastructure. Upon suspension, we will make reasonable efforts to notify you at your registered email address and provide an opportunity to cure the violation within 14 days, except where immediate action is required to protect system integrity.

Clear Terms Create Great Results

For questions about these Terms of Service, please contact us at help@austincoders.com.

Request Legal Clarity

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Legal

Contents

1. Services

Phase 01

In Brief

Every engagement is governed by a project-specific agreement so scope, delivery, and responsibilities stay explicit.

2. Intellectual Property

Phase 02

In Brief

We define deliverables, constraints, and working assumptions early so execution stays aligned with the actual business goal.

Upon full payment, clients receive ownership of custom code and designs created specifically for their project. We retain the right to use generic components.

3. Payment Terms

Phase 03

Payment terms, including milestones and amounts, are outlined in individual project agreements. Late payments may result in paused work until settled.

CopyrightSource CodeAssetsLicense

4. Limitation of Liability

Phase 04

In Brief

Misuse, abuse, or unlawful activity can immediately suspend access in order to protect our systems and team.

Austin Coders shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or deliverables.

5. Termination

Phase 05

In Brief

If priorities change, we rely on written notice, completed-work accounting, and a professional exit process.

Either party may terminate a project agreement with written notice. The client is responsible for payment of all work completed up to the termination date.

7. Acceptable Use Policy

Phase 07

In Brief

Use our services lawfully and respectfully. Abuse, unauthorized access, or illegal activity leads to immediate suspension.

8. Portal-Specific Terms

Phase 08

In Brief

Each portal has specific rules: customer files are backed up, admin actions are audited.

9. Payment & Subscription

Phase 09

RazorpayStripeMilestonesRefunds

10. Uptime & Service Level

Phase 10

In Brief

We target 99.9% uptime with 48-hour maintenance notices. Third-party outages are excluded from our SLA.

11. Dispute Resolution

Phase 11

In Brief

Disputes start with 30 days of negotiation, then arbitration under Indian law in Uttarakhand.

12. Indemnification & Account Suspension

Phase 12

In Brief

You indemnify us against misuse claims. Accounts violating terms may be suspended with a 14-day cure period.

Clear Terms Create Great Results

For questions about these Terms of Service, please contact us at help@austincoders.com.

Request Legal Clarity